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Refund Policy
Refund Policy
In the event of trip cancellation, Pune Bus Hire will adhere to the cancellation charges stipulated in our aforementioned cancellation and refund policy. Any eligible refunds will be processed within 5-7 business days, following the guidelines outlined in our cancellation and refund policy. For any inquiries or suggestions regarding our Terms and Conditions and Refund Policy, please don't hesitate to contact Pune Bus Hire at booking@punebushire.com. Please note that while Pune Bus Hire strives to provide clear and concise information, should you have any questions or require clarification, we encourage you to reach out to us directly. At Pune Bus Hire, we strive to provide exceptional service and satisfaction to our customers. Our refund policy is designed to outline the guidelines and procedures for refunds in various situations. If you have any questions or require clarification, please contact our customer support.
Booking and Reservation Refunds
Booking Cancellations: Refunds for booking cancellations are subject to the cancellation policy of the specific service or package. It is your responsibility to review and understand the cancellation policy associated with your booking.
Refund Eligibility:
To be eligible for a refund, cancellations must be made within the timeframe specified in the cancellation policy. Refunds may be subject to deductions, including cancellation fees or non-refundable deposits.
Refund Processing:
Refunds, when applicable, will be processed through the original payment method used for the booking.
Exceptional Circumstances
Service Disruptions: In the event of unexpected service disruptions or issues caused by Pune Bus Hire, such as cancellations due to unforeseen circumstances, we will make every effort to provide alternative solutions or issue full refunds.
Payment Errors:
If you experience payment errors or are charged incorrectly, please contact our customer support promptly. We will investigate and rectify payment discrepancies to ensure you are refunded the correct amount.
Refund Requests
Submitting a Refund Request:
To request a refund, please contact our customer support team with your booking details and the reason for the refund request. We will review your request in accordance with our refund policy.
Refund Decisions:
Refund decisions are made on a case-by-case basis. We will assess each request and communicate our decision to you in a timely manner.
